Insurance is an essential part of any holiday.
We recommend Fogg Travel Insurance underwritten by URV who offer competitive rates and comprehensive cover. Our resort staff are specifically trained in Fogg emergency procedures and will be able to co-ordinate friends and family in case of an accident.

Important: It is a condition of coming on a Coastline holiday and also for your own protection that you have insurance which provides at least the same cover as Coastline’s recommended policy. As with most insurance, you are only insured for an event which occurs after you have purchased the cover. It is essential that you read the insurance certificate. Please carefully read the paragraph headed "Health" under the Important Notice Section. If for any reason it is not suitable for you, you may return it for a full refund, provided you return it within 14 days of purchase and you have not travelled or have made a claim.

Summary of Cover
A brief summary of the single trip cover is provided below. Full details of terms, conditions and exclusions are available on request, and will be sent with your confirmation of booking. Additionally a copy is available on our website

Section Limit

• Cancellation/Abandonment £5000
• Medical Expenses £5000000
• Hospital Inconvenience Expenses £20/day £300
• Personal Accident (see below) £25000
• Baggage £1500
• Single Item £250
• Valuables £150
• Emergency Baggage £150
• Personal Money £500 (£250 cash)
• Personal Liability £1000000
• Travel Delay £100
• Delay Cancellation £5000
• Missed Departure £500
• Legal Expenses £10000

Excesses
£50 excess applicable to most sections (£20 Loss of Deposit)
£250 excess applicable to Personal Liability and Legal Expenses Sections

Personal Accident Section
Some benefits under this section are reduced. The full benefits schedule is provided within the full policy terms, available upon request, otherwise will be sent with your confirmation of booking.

ABI CODE OF PRACTICE Important notice Under the Association of British Insurers General Business Code of Practice we have to bring to your attention some of the important features of your travel insurance policy. Insurance Policy This contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the insurance policy carefully. Conditions and Exclusions There are conditions and exclusions, which apply to individual sections and general conditions, exclusions and warranties, which apply to the whole policy.

Health Your policy may not cover claims arising from your pre-existing health conditions so you need to tell Insurers of anything you know that is likely to affect their acceptance of your cover. Pre-existing health conditions - so that Insurers can ensure you are provided with the best cover they can offer please read the following questions carefully: Have you, or anyone travelling with you, ever had treatment for any heart or circulatory condition , a stroke or high blood pressure a breathing condition (such as asthma) any type of cancer , any type of diabetes or in the last few years have you, or anyone who is travelling with you, been treated for any serious or re-occurring medical condition, asked to take regular prescribed medication, or referred to a specialist or consultant at a hospital for tests, diagnosis or treatment? If you have answered ‘Yes’ to any of the above questions Insurers may be able to offer some cover and may be able to cover your health condition, although an increased premium may be required. To enable them to consider your health condition please contact the Referral Helpline quoting Coastline on 0845 1300 198 (this will be charged as a local call from wherever you are calling in the United Kingdom). All calls will be treated in the strictest confidence. Also tell Insurers if you are waiting for tests or treatment of any description or your doctor has altered your regular prescribed medication Cover cannot be provided for psychological conditions such as stress, anxiety, depression, eating disorders, mental instability Material facts – anything concerning the health of a close relative or business associate who is not insured on this policy but may make it necessary for you to cancel or cut short your trip should be advised to the Referral Helpline as soon as possible so we can advise you if Insurers are able to insure the additional risk and any terms required . Your failure to disclose any material facts may mean that your policy will not cover you and it may invalidate it altogether. Insurers reserve the right to charge an increased premium, decline, withdraw, increase the policy excess, cancel or restrict cover for any person where the facts disclosed are considered unacceptable.

Property Claims These are settled on an indemnity basis -not on a “new for old” or replacement cost basis. Policy Limits Most sections of the policy have limits on the amount the insurer will pay under that section. Some sections also include inner limits e.g. for any one item, or for valuables in total. Policy Excesses Claims under most sections of the policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of the claim. Computer Failure All insurers are excluding any claims which relate to the failure of computers to recognise date changes. Our travel insurance will provide cover for Medical Expenses and Personal Accident claims even if these are caused by computer failure. Reasonable Care You are required to take all reasonable care to protect yourself and your property and to act as though you are not insured. Complaints The Insurance policy includes a Complaints Procedure which tells you what steps you can take if you wish to make a complaint. Hazardous Holiday Activities The policy may not cover you when you take part in certain hazardous activities e.g. paragliding – please check for details . Law The contract will be subject to English Law unless otherwise agreed. Coastline and their parentcompany are an Appointed Representative of Fogg Travel Insurance who along with the Insurers Union Reiseversicherung AG are authorised and regulated by the Financial Services Authority Fogg Travel Insurance Services Ltd., Crow Hill Drive, Mansfield, NG19 7AE Tel: 01623 631331 Fax: 01623 420450 For a summary of insurance cover and more information see page 131 or on our website